Children and minors (under the age of 18) are not eligible to register in the Program.
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2. Your Rights and Choices
We collect personal data in the context of the Program. By personal data we mean "any information relating to an identified or identifiable natural person." The personal data we process is either provided directly by you, from third parties or collected automatically.
1.1 Personal Data You Provide to Us Directly
Marketing Communications and Offers: During the registration process, you may wish to opt-in for receiving marketing communications via email and SMS so that we can let you know when related offers and opportunities become available. In order to send you these marketing communications, we use your personal data such as your name, mobile number and e-mail address.
Your account: Your name and email account will be used to send you Program updates and Program account statements. At any time after logging in you can access your account by clicking on "My Account".
Customer Service: If you contact us through our customer call number or our email address, you may be required to provide personal data (such as name, email address, phone number) to allow us to contact you to resolve your enquiries and to allow us to assist you with enquiries and provide customer service. The data will also be used to improve the Program, and for the purpose of auditing and analyzing our service. In addition, if you choose to register via the customer call centre, we may collect and use your personal data (such as name, email address, phone number, credit card number) to complete your registration. Your call may also be recorded for quality, monitoring and training purposes.
1.2 Personal Data We Obtain From Third Parties
Transaction Data:We obtain data relating to your transactions in respect of your MasterCard card from financial institutions when you make a purchase with your MasterCard card at a participating merchant. This data includes, but is not limited to, credit card number, date and time of the transaction, merchant name, and transaction amount.
We will use and process the transaction data for the purpose of (i) analysing the transactions made by registered MasterCard branded cards under the Program to calculate reward dollars, (ii) matching the transaction data to participating merchants for the purposes of calculating and allocating the reward dollars to you, and (iii) analysing the transaction data to provideyouwithpersonalised marketing offersand (iv) performingaccounting, research and analysis in order to maintain, protect and improve the Program and our services.
In addition, we may use the transaction data (including anonymisation of personal data) for preparing and providing reports and data analyses on an aggregated basisto ourcustomers, merchants and partners.
1.3 Personal Data We Collect Automatically
We may collect certain information by automated means (e.g., cookies, log-file, web beacons) when you participate in the Program. The data collected automatically are processed in order to improve the Program, perform data analyses to assess the use of the Program and any interaction with other sites, and to provide you with the best information and services. The information we collect in this way tells us, for example, how many users visited our website and the pages accessed, whether you have visited us before or if you are a new visitor, and helps us to identify features in which you may have the greatest interest. This information also allows us to make improvements and to enhance your experience.
Log files and IP addresses: Log files are web server files (containing information such as the domain name or IP address, URL, the http response code, the website from where you visit us or the date and duration of your visit) that are automatically created when an Internet user visits a site. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit the Site, we may collect the IP address of the device you use to connect to the Internet. For example, when you request a page from the Site, our servers log your IP address. In combination with other data, this information helps us to learn what pages are most attractive to our visitors, which of our products most interest our customers, and what types of offers our customers like to see. In addition, log files help us to detect disruptions to telecommunication equipment and to detect abuse of our services.
Subject to applicable law, you have the right to receive information about the data stored about you and to access your personal data by using the contact information provided in the "How to Contact Us" section below. You may also request at any time that your personal data be rectified, blocked or deleted if it is incorrect, inaccurate or outdated. Following any data request for access, rectification or deletion, we will accommodate your enquiry as required by applicable law. At any time, you may object on reasonable grounds relating to your particular situation to the processing of your personal data by MasterCard, except when otherwise provided by the applicable law. At any time, you can also access your account by clicking on "My Account", and you can view or change your personal details (e.g., name, email address, password).
You can, at any time and free of charge, choose not to receive any marketing communications via email or SMS by utilizing the unsubscribe functionality within the e-mail or SMS sent to you, or by e-mailing us at firstname.lastname@example.org.You may also opt-out of receiving marketing communications by e-mail by opting-out on this page.
You mayalsoopt-out of data analytics by emailing us at email@example.com.
You may also choose to deactivate your Program account by contacting us at firstname.lastname@example.org. Please note that if you deactivate your account, you will not be able to benefit from the Program.
We do not disclose personal data collected in the context of Program, except as described here.
In addition, we may disclose personal data about you (i) if we are required to do so by law or pursuant to legal process, (ii) in response to a request from a court, law enforcement authorities or government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual criminal activity.
The transfer of personal data outside of your country may be subject to restrictions. If we transfer personal data outside of your country, we take all the necessary steps to ensure compliance with applicable data protection law, in particular, the legal requirements on adequate protection for data transfers to countries outside of your country.
On the Site, we provide links to other websites for your convenience. In particular, the Programwill contain links to merchants whose offers you may be interested in. These sites operate independently from the Program and are not under our control. These sites may have their own privacy policies in place, which we strongly suggest you review when you visit them. We are not responsible for the content of these sites, any products or services that may be offered through these sites, the data processing activities that are conducted via those sites, or any other use of these sites.
We maintain appropriate administrative, technical and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal data in our possession.
When you provide personal data online, we use the industry standard for encryption on the Internet – Secure Socket Layer (SSL) technology – to help protect the information that you provide. This Internet encryption standard scrambles data as it travels from your device to our server. You will know that you are in a secure area of the Site when a lock icon appears on your screen that the "http" prefix of our URL address changes to "https. " The "s" represents "secure". We also use digital certificates to ensure that you are connected to the authentic Site.
Please note however that no collection or data transmission can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee or warrant the security of any data transmission.
We will never ask you for your password in any unsolicited communication (including unsolicited correspondence, such as letters, phone calls or e-mail messages). If you believe your user name and password have been compromised, please contact us by following the instructions provided in the section "How to Contact Us" below.
If you would like to (i) obtain more information on how we process your personal data or to access your personal data; (ii) rectify, block or delete any personal data relating to you; (iii) withdraw your consent given for certain types of data processing; (iv) change your preferences or remove your e-mail address from our mailing lists; or (v) if you have any questions, comments or concerns about our privacy practices, please contact us by emailing us at email@example.com or by addressing your mail to:
Privacy & Data Usage Officer
MasterCard Asia/Pacific Pte Ltd
152 Beach Road
The Gateway East
For all other enquiries about your MasterCard card and your purchase, you must contact your issuing bank or the participating merchant. More information about how to contact them can be found on their respective websites.